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Terms and conditions
 

Lycian Way Trekking

Registered Address

Ovacik Mahallesi 135 Sok No:7
Oludeniz / Fethiye / Mugla 48340
TURKEY

Tel: 90 252 616 77 14 - 15

email: info@lycianwaytrekking.com

Definitions:
'Terms and Conditions' refers to the current Terms and Conditions at the time of booking as published on the Company's web site.
The 'Company' refers to 'Lycian Way Trekking'. 'Lycian Way Trekking' is the trading name of the Company of which the registered address is shown above. The 'Customer' refers to any person or organisation trading with the Company or it's employees or sub-contractors whether relating to the Companies products or services. 'Service' refers to any holiday, course, accommodation or service offered by the Company. 'Contract' refers to the agreement between the Company and the Customer in relation to a booking. Applicability: These Terms and Conditions shall be part of the Contract between the Company and the Customer.

Any other Terms and Conditions from any source or by way of Custom or Practice are not applicable.

Jurisdictions and Laws:
These Terms and Conditions and any terms and conditions relating to products or services described in this website shall be governed by and construed in accordance with the laws of the Republic of Turkey and International Law. Disputes arising in relation to the same shall, unless otherwise expressly agreed, be subject to the exclusive jurisdiction of the courts of the Republic of Turkey.

Booking Conditions:
To make a booking with the company, the first named person on the booking (the customer) must complete and sign our booking form. The customer must be authorised to make the booking on the basis of these booking conditions by all persons named on the booking form and by their parent or guardian for all party members who are under 18 when the booking is made. By signing the booking form, the customer confirms that he/she is so authorised.

The customer is responsible for making all payments due to us. The customer must be at least 18 when the booking is made. Customers must be aware of and accept that all outdoor and trekking activities carry a degree of risk. All customers must confirm that appropriate and adequate Insurance will be in place for the activities undertaken. A Contract will not be valid until the Company has confirmed to the Customer the acceptance of a booking.

All information published on the Company web site and otherwise communicated to Customers is given in good faith. The company cannot accept responsibility for any inaccuracies or changes to this information or for the consequences thereof. Customers must accept any decision taken by representatives of the Company in relation to itinerary changes whether for safety or any other reasons.

Customers under the age of 18 are accepted only if accompanied by a parent/guardian and with the express consent of the Company.

If you wish to, you may contact us by e-mail for any of the reasons mentioned in these booking conditions (for example, to request an amendment) providing you do so to info@lycianwaytrekking.com

These booking conditions may only be amended or waived in any respect by a director of Lycian Way Trekking in writing.

No third party has the authority to make any representations, concessions or amendments in relation to any holiday arrangements on our behalf.

Payment:
Places will only be confirmed upon receipt of the Booking Form and appropriate deposit.

Once your booking has been approved, the Company will confirm acceptance of the booking in writing.

Deposits:
The following deposits will apply and are non-refundable:
For 1 week holidays or longer - For 3 or 4 day breaks or courses - For 1 or 2 day activities - 20% must be paid with a credit card (additional 2% bank charges) or by bank transfer. payment of final balance see "Final Balance" below.

Final Balance:
Full payment is due no later than 4 weeks prior to the commencement date. No reminder will be sent and the Company reserves the right to cancel bookings if full payment is not received by the required date. Deposits will be forfeited in such circumstances.

Cancellation Policy:
Cancellation by the Customer - Any cancellation by the Customer must be made in writing and will not be valid until receipt by the Company is acknowledged.

Cancellation charges:
More than 4 weeks prior to commencement date - Loss of all deposits paid.
Between 4 and 8 weeks prior to commencement date - 50% of the total cost of booking. 
Less than 4 week prior to commencement date - 100% of the total cost of booking.

Cancellation by the Company – Lycian Way Trekking will make every effort to ensure that your booking is honoured.

If a cancellation is necessary the Company will inform the Customer at the earliest opportunity. In the event of a cancellation, a full refund will be offered to the customer.

Alternatively the Customer will be offered the opportunity to transfer to a different date or itinerary.

Amendments:
By the Customer - The Company will endeavour to accommodate changes to bookings where possible. Customer name changes may be subject to an administration fee.
Any request to change to a different itinerary or date will be treated as a cancellation and therefore subject to the cancellation policy.
By the Company - Itineraries are subject to change due to unforeseen circumstances, accommodation availability, weather conditions and other reasons.

The Company reserves the right to modify itineraries where necessary.

Medical Conditions:
All Customers must inform the Company of any relevant Medical Condition, Allergy or Disability at the time of booking. Any changes in this regard in between booking and the commencement date must also be communicated to the Company.

Dietary requirements:
The Company will try to accommodate any special dietary requirements; we cannot guarantee that these can be accommodated at all times. Please make us aware of any special requirements at the time of booking.

Fitness levels:
The customer is responsible for reading the trek description and choosing an appropriate grade.
It is essential that an appropriate itinerary is chosen for ALL members of your party. Any customer whose health or lack of fitness may cause either a safety issue or an inappropriate pace for the group may be prevented from taking part in the chosen activities.
No refund can be offered in this situation.
In such circumstances the customer may have to make alternative arrangements for accommodation and or transport and the Company accepts no responsibility for this, financial or otherwise.

Inappropriate Behaviour:
Any behaviour on the part of a Customer, which is deemed to be inappropriate or which impacts negatively on other group members, representatives of the Company or the local community may result in their removal from the trek. The Company will offer no reimbursement of fees paid if this situation arises.

Personal Property:
The Company accepts no liability for loss of or damage to personal property belonging to any Customer other than due to the negligence of a representative of the Company.

Force Majeure:
As is standard in the travel industry the Company has no liability in respect of any failure or delay in the delivery of products or services due either directly or indirectly to any cause which is outside the control of the Company including but not limited to, acts of God, war, invasion, rebellion, disorder, malicious damage, epidemic, pandemic, quarantine restrictions, flood, fire, strikes or other industrial disputes, severe weather or utility provision (water, electricity etc.).

Limits of Liability:
The Company's liability is limited to the maximum extent permitted by law as follows.

The Company has no liability for any loss or damage incurred by the Customer or any other person. For any claim arising on an invoice issued more than 3 months before the date on which such a claim is received by the Company.

Any failure of the Company to discharge its obligations in relation to the Companies Terms and Conditions that is caused by circumstances beyond the Company's control.

Disclaimer:
All clients will be asked to sign a disclaimer prior to the commencement of their trekking programme. In the event that a client does not sign a disclaimer they will not be permitted to join the trek and will not be eligible for a refund.

Photographs:
The Company may publish photographs of its activities on its web site or elsewhere. If you object to being photographed or to having photographs published then please make us aware of this prior to your trek.

 

 

 
Address
Ovacik Mahallesi 135 Sok No:7
Oludeniz / Fethiye / Mugla 48340
TURKEY
(+90) 252 616 77 14 / 15
(+90) 252 616 77 16
info@lycianwaytrekking.com
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